Family Finding Specialist I (Full-time, Oahu)

Department: ‘Ohana Finding

Location: Oahu

Pay Range: $19/hr - $21/hr

Job Summary:

The Family Finding Specialist I conducts research to identify and locate additional family members and other kin for foster children. The case load for a Family Finding Specialist I is 5 to 6 cases with a goal of completing 6 cases per month. The Family Finding Specialist I is responsible for researching Department of Human Services (DHS) and EPIC ‘Ohana databases and other materials for pertinent information on foster children, family members and support system. The Family Finding Specialist I accesses and utilizes internet search engines, genealogy websites, social media, and other on-line sites to identify and locate potential family members. Responsible for collaborating with program manager, staff and Child Welfare Services (CWS) worker to assess and prioritize viability of contact with known and found family members. Makes phone and/or written communication to confirm the identification of potential family members, ascertain support, and possibly discover additional relatives. Compiles family lists and writes summary report for each assigned case. Adhere to Health Insurance Portability and Accountability Act (HIPAA) Privacy Policy and Social Security Administration (SSA) confidentiality guidelines in conducting research and contacting family members. Implement safety measures and training in conducting research and making contact with family members. Utilizes effective crisis management techniques when needed. Participate in quality assurance/improvement and outcome studies, as required. Complete and maintain other documentation, as required.

Minimum Requirements:

Must have a Bachelor’s degree in Social Work, Psychology, Human Services, or a related field from an accredited institution of higher learning; and a minimum of one (1) year case management experience or human services-related experience and/or training. Must have computer knowledge including Word and Excel, and adept at utilizing the internet for research purposes. Must possess investigative and problem solving skills. Must have strong phone and active listening skills. Must maintain an ethical, responsible and professional attitude and demeanor under all circumstances in person, by phone, e-mail and correspondence, in order to effectively and efficiently engage and maintain working relationships with families and professionals who are undergoing complex and crisis situations. Team player with a positive attitude and the ability to interact with all levels of the organization. Demonstrated a high degree of professionalism and maturity. Committed to quality and performance improvement. Individual with experience working with families whose children have been harmed or threatened with harm and in facilitation and/or mediation, preferred. Individual with culturally relevant training and/or experience specific to the community served, preferred. Must have the ability to speak clearly, write reports, and correspondence. Successful criminal and child abuse and neglect background clearance as required by state regulations for those who work with children and families in the Child Welfare System.

Deadline to Apply: Open until filled

See previous page (Main Careers’ page) for instructions on How to Apply.

EPIC ‘Ohana is an Equal Employment Opportunity Employer